Sector overView:

Ghana’s ICT sector is made up of telecommunications operators, internet service providers, VSAT data operators, software manufacturers, broadcast institutions, ICT education providers, internet cafés, and so on. The sector is overseen by the Ministry of Communications and the National Communications Authority (NCA) which ensures that investments in this sector are safe. The capital city, Accra, is the main hub of the ICT industry and hosts most of the infrastructure and support for the companies in the sector.

The Government of Ghana has, since February 2004, enacted an ICT development policy with 14 priority areas to concentrate on promoting ICT physical infrastructure development to facilitate development of the private sector. Telephony industry continues to grow aggressively since the liberalization and reforming of the telecommunication sector by the NCA.

Why Invest:

Ghana has been recognized as an attractive destination for Business Processing Outsourcing (BPO) and was ranked the No. 1 destination in Sub-Saharan Africa (ahead of Mauritius and Senegal) and No. 15 globally out of 50 countries by the 2009 A.T. Kearney Global Services Location Index (GSLI).

The ICT sector continues to grow at a sporadic rate, especially in telephony and mobile penetration. Although connectivity is quite expensive, internet usage continues to grow rapidly.

The main investment opportunities in the ICT sector are:

  • The sector requires service providers in connecting international voice calls to the local public network.
  • Internet Service Providers are also required to offer internet access to the public especially the rural areas at less cost and broadcasting operators to establish Radio and Television broadcasting in the country. Out of the 165 internet service providers (ISP) authorised, there are only 29 in operation.
  • Investments are required for the extension of broadband network to reach the whole country and provide computer service to rural students.
  • There is also the opportunity for investors to provide technology and other support services.

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